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SHIPPING INFO

When you purchase goods from our website, the goods will be delivered through one of the following methods:

 

  • UPS

 

  • FedEx

 

  • Purolator

 

  • Canpar

 

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

 

You will be required to pay any delivery charges such as customs or taxes in addition to the price for the goods you purchase.

 

If you purchase goods from us for delivery to a destination outside Canada, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

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You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

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CONSUMER PROTECTION LAW​

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Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.- Offline Payments

PRIVACY POLICY

We receive, collect and safely store any information you enter on our website or provide us for website improvement and personalization. We may collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback, product reviews, recommendations and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

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We collect such information for the following purposes:

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  1. To provide our Users with on-going customer assistance and technical support

  2. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services

  4. To comply with any applicable laws and regulations

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LIMITATION OF LIABILITY

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OG Tree. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the website.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL
- Offline Payments

WARNING

CHOKING HAZARD - Small parts. Not for children under 4 yrs.

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